Dr. Muhanna is currently an Assistant Professor at Luminus Technical University and has more than 9 years of experience working specifically in the field of UI/UX Design. He has been working as a UX consultant and trainer for several organizations including USAID, Shred-it, Hope Holdings, University of Nevada, Reno, United Nations Development Program, TechTribes, Ana-Digital, Solid Soft, Goharz, Bayt.com, and more.

Dr. Muhanna has conducted over 18 courses and workshops in UX and Interaction design with over 150 participants. He was the Assistant to the President at Princess Sumaya University for Technology. Moreover, Dr. Muhanna received his PhD in Human-Computer Interaction from the University of Nevada, Reno. He has published and presented a total of 15 articles in interaction design and software engineering at prestigious journals and conferences in Cyprus, Spain, Italy, Greece, China, USA, France, and Egypt. He has been an invited speaker in the field of UX at public events, such as Adobe Inspire ME 2015-2016.

COURSE OVERVIEW:

The syllabus of this course has been carefully designed to cover the fundamental topics of user experience (UX) design. It has been compiled and customized to prepare participants for the BCS User Experience Foundation Certificate. The workshop is designed for anyone involved in the design and evaluation of user interfaces and experiences. The workshop is covered on a course of ten days including eight hands-on exercises.

course syllabus and outline

• Let’s Dive into UX: Introduction and Roadmap
• Welcome and introduction
• The business benefits of UX
• ISO 9241 Usability standards and guidelines
• Terms, terms, and terms
• User-Centered Design Process
• Waterfall vs. iterative vs. spiral models
• UX in an agile development cycle
• Understanding context of use
• Hands-on exercises:
• Exercise #1: User needs and context of use
• Ethnography and practical field visits
• Contextual inquiry and affinity diagramming
• Developing personas
• Task analysis
• Building user stories
• Hands-on exercises:
• Exercise #2: Analyzing users and creating personas
• Exercise #3: Creating red routes
• Exercise #4: Building user stories and scenarios

Navigation: Information Architecture

• Information architecture
• Card sorting
• Structuring and organizing content and workflow
• Hands-on exercises:
• Exercise #5: Card sorting analysis

DON’T MAKE ME THINK: INTERACTION DESIGN PRINCIPLES

• Understanding mental and conceptual models
• Learnability
• Visibility
• Efficiency
• Memorability
• Preventing, recognizing, diagnosing,and recovering from errors
• Laws of interaction design (Hicks, Fitts,and Poka-Yoke)

Put What You’ve Learned Into Practice:Prototyping

• User interface controls and widgets
• Introduction to user interface patterns
• Aesthetic and minimalist design
• Low-fidelity prototypes
• Mockups and wireframing tools
• Hands-on exercises:
• Exercise #6: Let’s redesign this site

DOES THIS FOLLOW USABILITY STANDARDS? EXPERT EVALUATION

• Types of evaluation
• Heuristic/Expert evaluation
• Nielsen’s usability heuristics
• Shneiderman's golden rules of interface design
• Reporting severity levels
• Conducting a cognitive walkthrough
• Hands-on exercises:
• Exercise #7: Conducting an expert evaluation

Is this Usable for Users? Usability Testing

• Formative and summative usability testing
• Recruiting participants
• Test tasks
• Roles in a usability test
• Moderating a usability test
• Remote testing
• Hands-on exercises:
• Exercise #8: Conducting a usability test.